Frequently Asked Questions

TEMMA serves customers around the world with more than 1000 quality-first items developed using proprietary technology.
If you have any questions, please feel free to contact us.

How can I purchase your products?

If you are located where we have sales representation, we will refer them to you. If we do not have representation in your country or region, you may purchase directly from us. If this applies to you, please indicate the products that interest you so that we may provide you with a quote.

Please refer to the Sales Partners page to locate your nearest sales partner.

Ask us to purchase directly from TEMMA.

TEMMA is seeking sales partners around the world. If you are interested in becoming a sales partner in your area, please contact us.

Delivery
Our terms of delivery are ex works unless specified otherwise due to volume. We will work to accommodate your needs. For small volume orders, we use DHL or similar means.
Payment
Payment must be made in advance. Goods are shipped upon confirmation of payment.
How can I obtain samples and catalogs?
We can provide you with complimentary samples for the cost of shipping if in small volumes. As for literature, please see our online catalog in PDF format.

How can I become a TEMMA sales partner?

TEMMA is seeking sales partners around the world. If you are interested in becoming a sales partner in your area, please contact us.

Do you sell online or through mail order?

Currently, we offer an EC website, Pastreet, in Japanese only. Please note that this service has limited delivery areas and your area may not be served.

For other inquiries, please contact us here.

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